This. It's like discovering a new way to fail. Canceling out of a security question counts as a wrong answer. Too many wrong moves in a period triggers a lock. The "period" in question also seems to be exceedingly long, like at least a month... So the stupid thing remembers you for making wrong moves previously.You don’t have to fail a “security” question to lock the account. I was attempting to update my email address. It presented a security question. Not wanting to give a wrong answer, I logged out without answering it, opened my password safe to get the answers, and then logged back in to TD. When I then clicked the icon to edit info in my profile, the TD system said “Too many tries” and locked the account.So, to answer my own question I just logged onto TD. I finally found the security questions as a selection under Manage Direct. In order to get there I had to answer one of my security questions and thankfully passed. I wouldn't have tried again if it had failed. So, I reviewed them (you select 3) and made a change in one that might have hung me up in the future. Then I copied all three answers down and saved them so my future demented self might be able to remember.
Statistics: Posted by zeugmite — Thu Nov 14, 2024 1:22 am — Replies 256 — Views 47577